Buckcherry

Buckcherry central new york

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The Haven Wedding & Event Center - Terms & Conditions 

When do tickets go on sale, and where can I buy them?

Ticket sales are available for any scheduled concerts on our website at 

. Tickets may also be purchased at the door the day of if still available. Our weekly Party on The Patio events will have tickets available  at the door. Each attendee for all concert events are required to have a ticket to enter. 

Tickets are not refundable, they may be transferred. 

Is there reserved seating, or is it general admission?

The venue is standing general admission. For some events there are reserved lawn areas closest to the stage where chairs are not allowed (VIP Standing), this will be distinguished by type of ticket purchased. There is limited seating available at the venue, outside chairs are allowed in for designated General Admission areas.

Visitors will not be allowed re-entry into the venue.

Are children allowed? Do kids need tickets?

There are no age restrictions for most events, this will be distinguished in the description of the specific concert if any restrictions apply. Each attendee must have a ticket.

What happens if the event is canceled or postponed?

In the event of significant modification, postponement or cancellation of an Event due to circumstances for which the Organizer is not responsible, the End Customer shall be entitled to return the Tickets and shall be entitled to a refund for the price of the Ticket less any processing fees.

This is determined per event, please refer to the ticket purchased for spefic details. 

Is there parking available, and is it free?

Parking is available, there is a $10 parking fee.

Are there food and drinks for purchase at the venue?

Yes there is a full bar and kitchen available. Outside food and drinks are not allowed. 

Outside chairs are allowed in for General Admission tickets only, unless specified differently for specific events. 

Is the venue accessible for people with disabilities?

There is a mix of paved ground and uneven terrain. 

What happens if it rains or there’s bad weather?

Tickets are non-refundable if the event is not cancelled. 

Yes there will be onsite security and safety measures in place.

Where can I find first aid or assistance during the event?

Please find a uniformed employee or sheriff for any assistance during the event.

Weapons of any kind (including firearms, knives, pepper spray, etc.).

Explosives, fireworks, or flammable materials.

Illegal drugs, substances, or drug paraphernalia.

Aerosol sprays (e.g., hairspray, bug spray - please use before entry to the event & leave in vehicle).

Noise-making devices (e.g., air horns, megaphones).

Professional cameras, video cameras, or recording equipment.

Large signs, banners, or flags that could block views.

Skateboards, scooters, hoverboards, or bicycles (unless parking is available).

Coolers or picnic baskets/Outside food and beverages.

Smoking or vaping of any kind (designated smoking in the parking lot).

Disorderly conduct (e.g., fighting, excessive shouting).

Engaging in illegal activities or behavior disruptive to others.